RENTAL CONDITIONS AND BOOKING TERMS
Read our terms and conditions below
Rental of bicycles is at your own risk.
Any complaint about the rent must be submitted to rentabike.fo immediately after the delivery of the bicycle. If the bicycle turns out to be defective attributable to rentabike.fo the bike is exchanged or repaired without charge.
If the bike is broken or the bike is lost during the rental period please contact rentabike.fo at +298 270600. The tenant is liable for any damage or degradation during the rental period and shall cover rentabike.fo lost on demand. Lost bike and accessories must be replaced by full-time bearings.
The rent includes a theft insurance that covers if the bike has been securely locked and stolen. The rent includes a non-life insurance that covers if the tenant has cycled properly and is out of an accident and falls or collapses and damage occurs on the bike. Theft and non-life insurance have a own-risk of DKK 1,000. The insurance costs 50 kr. for each bicycle and is included in the rent.
Paid rental is not refunded if the rental period becomes shorter than agreed. If the tenant becomes bad and must finish the trip before time the rent will not be refunded. It is recommended that the tenant has his own insurance. Bad weather during the rental period does not entitle you to a reduction in the agreed rent.
In case of damage to the tenant other person or thing no claims can be made against rentabike.fo. Only renters own insurance is valid.
It is recommended that the tenant uses a helmet. It is the tenant’s own responsibility that traffic rules are complied with.
100% of total fee is required upon booking.
All cancellations must be made in writing, email to [email protected]. Cancellation fees as follows:
If you cancel a bicycle rental, rentabike.fo reserves the right to keep the confirmation fee as follows:
• 50% of rental price, if cancelled formally 2 days prior to the tour.
• 100% of rental price, if cancelled formally within 24 hour prior the booking.
GUIDE DAY TOURS
If you cancel a day trip, rentabike.fo reserves the right to keep the confirmation fee as follows:
• 50% of tour price, if cancelled formally 2-7 days prior to the tour.
• 100% of tour price, if cancelled formally within 2 days prior the tour.
If you cancel an tour packages, rentabike.fo reserves the right to keep the below confirmation fee:
• 50% of tour price, if cancelled formally 8-21 days prior to the tour start day.
• 100% of tour price, if cancelled formally within 7 days prior to the tour start day.
We require that all participants have a valid travel insurance. If, for any reason, an incident is not covered by travel insurance, the responsibility remains with the participant to cover such expenses.
HEALTH AND FITNESS REQUIREMENTS
Outdoor activities such as biking and hiking carry an inherent risk of injury, which cannot be eliminated. One must accept that although we do our utmost to reduce risk to an acceptable level, accidents can always occur. Neither rentabike.fo nor its staff can be held responsible for any incidents or accidents occurring during its trips.
Biking and hiking require at least an average level of fitness and good health. It is the participant’s responsibility to ensure that they obtain proper training and medical advice regarding the planned activity.
During trips, personal belongings are entirely at the participant’s risk and rentabike.fo shall hold no liability for possible loss or damage.